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City Center
Aimbuei Bay
2.8
mi
Airports
Norsup (NUS)
3.0
mi
Walaha (WLH)
15.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
24-hour services
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Baggage storage
Private beach
Fireplace
Sports & Fitness
Diving
Snorkeling
Canoeing
Hiking
Horseback riding
Cycling
Pool tables
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Beach access
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Back massage
Full body massage
Room features
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
P.O. Box 396,
Aimbuei Bay,
Vanuatu,
Sanma
Map view
P.O. Box 396,
Aimbuei Bay,
Vanuatu,
Sanma
City landmarks
Island
Ratua, Vanuatu
2100 ft
Aore Island
2.3
mi
Nearby
Island
Ratua, Vanuatu
2700 ft
Reviews and Ratings
Feedback from previous guests about their experience
Guest reviews
5.0/10
based on 5 reviews
10.0
10.0/10 based on 1 review
Nathaniel
United Kingdom,
January
2025
8.8/10
Our stay at Ratua was truly unforgettable! The setting is stunning, with lush greenery and vibrant waters surrounding the resort. The activities offered kept our family entertained, and we loved disconnecting from technology while bonding with nature. However, we did experience some delays with the a la carte lunch service, which could use improvement. Overall, it's a unique and special getaway.
Rooms
10.0
The villas are beautifully designed in a Balinese style, offering a spacious and private atmosphere. We loved the natural feel and the views from our room were breathtaking.
Service
9.0
The hosts, Bong and Eileen, were incredibly welcoming, and the staff remembered our names and were genuinely friendly. We did notice some communication lapses regarding housekeeping preferences.
Location
10.0
Nestled in a slice of paradise, the resort offers serenity with easy access to tranquil beaches and various activities right at our doorstep.
Dining
7.0
While the barbecue buffet was delightful, the a la carte lunches were a bit slow to serve, which distracted from our meal experience at times.
Facilities
8.0
There was a great range of activities available, from snorkeling to relaxing spa treatments with incredible views. Our only issue was the occasional delay in service.
Olivia
United Kingdom,
December
2024
7.8/10
My stay at the resort was a mixed bag. The location is absolutely stunning, featuring beautiful scenery and a peaceful atmosphere. The dining experiences were top-notch with great flavors, and the staff made me feel exceptionally welcomed. However, the room lighting was an issue, making it tough to see clearly, and some amenities were not well communicated, leading to missed opportunities for activities. Overall, while there were delightful aspects, the room setup and communication could use some improvement.
Rooms
6.0
The room design is delightful and charming, but the lighting was dim, making it hard to see details.
Service
7.0
The staff were friendly and provided good service, though arrival orientation could have been clearer.
Location
10.0
Set in a beautiful location with scenic views and a tranquil vibe.
Dining
9.0
Dining was a highlight, with delicious meals and accommodating service.
Facilities
7.0
The resort had charming facilities, but some activities weren't clearly indicated.
Victoria
United Kingdom,
December
2024
9.6/10
My week at Ratua was simply enchanting. It’s a hidden paradise where the beauty of the island meets an authentic experience that feels untouched by commercial tourism. The rooms exude character and charm, while the marine life around the island is breathtaking. Although the prices for meals and activities are on the higher side, the overall experience is worth every penny. However, if you prefer a more conventional resort atmosphere with lots of amenities, this might not be your ideal spot.
Rooms
10.0
The villas are stunning, filled with character and just steps from the ocean. We never had to worry about closing doors or locking them.
Service
10.0
The staff went above and beyond to ensure our comfort and happiness, often remembering our names and anticipating our needs.
Location
10.0
The location is idyllic, surrounded by crystal-clear waters and vibrant marine life, perfect for snorkeling right off the beach.
Dining
9.0
All meals were delicious and made from fresh local ingredients, though be prepared for some surprises in your orders.
Facilities
9.0
The facilities reflect the island's authenticity; while not overly luxurious, they provide a genuine local experience with plenty of activities available.
Hudson
United Kingdom,
December
2024
8.8/10
This resort is truly a slice of paradise with stunning accommodations and plenty of activities to keep you entertained. The staff is incredibly attentive, and the dining experience is fantastic with delicious options. However, the arrival process was a bit confusing, and I faced some challenges with room amenities and lighting. Overall, it's a great place to unwind, but a few things could be improved for a perfect stay.
Rooms
7.0
The rooms are charmingly designed but have dim lighting, making it difficult to see at times. There's limited space for luggage, which can be frustrating.
Service
9.0
The service was excellent, with friendly staff who were eager to accommodate requests. However, the arrival experience could have been more organized.
Location
10.0
The resort is beautifully located near the beach, offering serene views and access to various activities such as snorkeling and kayaking. The atmosphere is peaceful and inviting.
Dining
10.0
The dining experience was superb with a variety of delicious meals. The staff was accommodating to dietary requests, making every meal enjoyable.
Facilities
8.0
While there are some great facilities, such as a spa and water activities, the lack of clear information about amenities made it challenging to fully enjoy what was available.
Beautiful location
Dim lighting
Rowan
United Kingdom,
December
2024
10.0/10
I had an amazing stay at Ratua with stunning views and an incredible atmosphere. The snorkeling straight off the beach was a highlight, and the staff truly made me feel at home. The dining was fantastic, but the Wi-Fi was limited to certain areas which was a bit of a downside. Overall, this place offers a unique charm that makes it worth every penny.
Rooms
10.0
The accommodation was traditional Balinese, spacious, and full of character, just steps from the ocean.
Service
10.0
The staff were incredibly welcoming and attentive, creating a warm family feel throughout my stay.
Location
10.0
Situated on a quiet island, the location was beautiful, offering easy access to snorkeling and breathtaking views.
Dining
10.0
Dining was five-star quality with fresh and varied options that changed daily, all made from local produce.
Facilities
10.0
The resort offered kayaking, stand-up paddle boarding, and an over-water spa, all enhancing the experience.